You are having the Firewall and if it is blocking you from registering or doing Live Update the Max Secure product, then kindly find the solution to your problem below.

	Norton Personal Firewall (Norton Internet Security)
	Quick Heal Personal Firewall
	Zone Alarm Firewall
	VET Antivirus
	Tiny Personal Firewall
	Windows XP Firewall
	McAfee Firewall Plus
	Outpost Firewall

Note: After you exit the firewall on your PC according to the directions given below, close the Max Secure Product you are trying to register and restart it again. And now try to register again.

1) Norton Personal Firewall (Norton Internet Security)
	Simply right click on the icon in the system tray as shown in the figure and click on Disable Norton Internet Security option.
2) Quick Heal Personal Firewall
	Simply right click on the icon in the system tray as shown in the figure and click on Exit option.
3) Zone Alarm Firewall
	Simply right click on the icon in the system tray as shown in the figure and click on Shutdown Zone Alarm Security Suite option.
4) VET Antivirus
	Simply right click on the icon in the system tray as shown in the figure below and click on Snooze Resident Protection option.
	It will ask for the password to verify if you are the right user to disable it or not.
	Give the time duration for which you want to keep it disabled.
5) Tiny Personal Firewall
	Open the application and Uncheck the Firewall enabled option to disable the firewall.
6) Windows XP Firewall
Click Start, Control Panel, double-click Network Connections, right-click the desired connection, Properties>Advanced tab, under Internet Connection Firewall, uncheck the option "Protect my Computer and Network by limiting or preventing access to this computer from the internet". This should help you to Registration and Live Update of Products. Please Note: This is not a limitation on the part of Max Secure Products but Windows Firewall has blocked it, which you need to permit.
7) McAfee Firewall Plus
	McAfee Alert: Application (For Example, MaxSDUI.exe) wants to access the Internet. Click on "Grant Access". If you didn't get any prompt from McAfee then, Simply Right click on McAfee System tray Icon -> Personal Firewall. Click on Internet Applications
Check for Spywaredetector. Right click on MaxSDUI.exe and click on "Allow Full Access" Now try to register the Product. After registration click on Live Update. McAfee Alert: Application (LiveUpdate.exe) wants to access the Internet. Click on "Grant Access" If you didn't get any prompt from McAfee then, Right click on McAfee System tray Icon -> Personal Firewall. Click on Internet Applications. Check for Spywaredetector. Right click on LiveUpdate.exe and click on "Allow Full Access"
8) Outpost Firewall
	When you install the Product and try to register it, Outpost Firewall will give you the below message box just check the "Allow all the activities for this application" and click on OK.
	Just right click on the system tray icon of the Outpost firewall on your computer and click on the Exit and Shutdown the Outpost option.
Following are the exe names of the products; you have to allow them in firewall. Product Exe Name Max Spyware Detector MaxSDUI.exe LiveUpdate.exe MaxScanner.exe MaxSDTray.exe MaxWatchDogService.exe MaxActMon.exe SendReport.exe Max Registry Cleaner MaxRegistryCleaner.exe MaxLURC.exe

Follow the below mentioned steps to register the product.

Step 1: When you try to register the product and if some firewall is trying to block it then the below shown message window will open, with the browser as shown in the following image. This page will have the Activation Key in it

Step 2: Copy this Activation Key from the page as shown in the image and paste it in the message window in the Activation Key field.

Step 3: Click on the OK button and your Product will get registered.

Once you have your computer working after re-formatting, download our latest release from the product website. Install the program again using this setup file. In Case the software asks you for registration again, just re-enter the registration key that was mailed to you during purchase process.

If you still having difficulty registering again, then you can generate new keys for you. Remember that old keys will be disabled and can no longer be used. Click here to get the new Registration key.

Also you can generate new keys when,
1. You have 2 PCs in the same house and want to use this product on another PC and discontinue using on the old one.
2. If you have bought a new computer and would like to transfer the product on new PC.

Registration number is an alpha-numeric key that is provided to you when you purchase of the product. This number registers product to allow the user to use it for one year with full functionality. This key is unique and helps us to identify the user to provide Customer Support.

We recommend not entering the Registration Number that you have received by mail. It is suggested that you Copy and Paste the Registration Number to avoid errors. If you are still getting the same error message, please contact us.
For more information on copy and paste click here.

After purchasing Max Secure product, a confirmation E-Mail is sent to you containing your Registration Number. Be sure to check any junk mail or spam mail folders in case the message was caught by spam filters. If this did not resolve the problem please contact us for another Registration Number.

Please send an email to our Technical Support along with your details entered during Registration of the copy. We will send your Registration Number on the Email-Id that is entered by you during Registration.

No. The Registration Number is valid only for a single computer. The same Registration Number can be used on multiple Operating Systems on same computer. But can not be used on different computers.