Spyware Detector Support : I am not able to register and getting the error message can’t connect to the server?

I am not able to register and getting the error message can’t connect to the server?

If you have any of the firewall installed which we have listed down here, do the same as we are describing here. This way you can Register Spyware Detector and also do Live Update.

	Norton Personal Firewall (Norton Internet Security)
	Quick Heal Personal Firewall
	Zone Alarm Firewall
	VET Antivirus
	Tiny Personal Firewall
	Windows XP Firewall
	McAfee Firewall Plus
	Outpost Firewall

1) Norton Personal Firewall (Norton Internet Security)
	Simply right click on the icon in the system tray as shown in the figure and click on Disable Norton Internet Security option.
2) Quick Heal Personal Firewall
	Simply right click on the icon in the system tray as shown in the figure and click on Exit option.
3) Zone Alarm Firewall
	Simply right click on the icon in the system tray as shown in the figure and click on Shutdown ZoneAlarm Security Suite option.
4) VET Antivirus
	Simply right click on the icon in the system tray as shown in the figure below and click on Snooze Resident Protection option.
	It will ask for the password to verify if you are the right user to disable it or not.
	Give the time duration for which you want to keep it disabled.
5) Tiny Personal Firewall
	Open the application and Uncheck the Firewall enabled option to disable the firewall.
6) Windows XP Firewall
Click Start, Control Panel, double-click Network Connections, right-click the desired connection, Properties>Advanced tab, under Internet Connection Firewall, uncheck the option "Protect my Computer and Network by limiting or preventing access to this computer from the internet". This should help you to Registration and Live Update of Spyware Detector. Please Note: This is not a limitation on the part of Spyware Detector but Windows Firewall has blocked it, which you need to permit.
7) McAfee Firewall Plus
	McAfee Alert: Application (SpywareDetector.exe) wants to access the Internet. Click on "Grant Access". If you didn't get any prompt from McAfee then, Simply Right click on McAfee System tray Icon -> Personal Firewall. Click on Internet Applications
Check for Spyware Detector. Right click on SpywareDetector.exe and click on "Allow Full Access" Now try to register the Product. After registration click on Live Update. McAfee Alert: Application (LiveUpdateSD.exe) wants to access the Internet. Click on "Grant Access" If you didn't get any prompt from McAfee then, Right click on McAfee System tray Icon -> Personal Firewall. Click on Internet Applications. Check for Spyware Detector. Right click on LiveUpdateSD.exe and click on "Allow Full Access"
8) Outpost Firewall
	When you install the Product and try to register it, Outpost Firewall will give you the below message box just check the "Allow all the activities for this application" and click on OK.
	Just right click on the system tray icon of the Outpost firewall on your computer and click on the Exit and Shutdown the Outpost option.

Related Topics

	I am not able to do the live updates/ I get error while doing the live updates

	Spyware Detector subscription has expired earlier than expected?

	I have purchased the software but have not received my Registration Number?

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