Your privacy is important to Max Secure Software. To
better protect your privacy, we have provided this statement,
which explains our online information practices, and
the choices regarding the way your personal information
is collected and used. We hope this statement will increase
your confidence in our Web site and enhance your experience
on the Internet with Max Secure Software.
Important Note: In order to receive
important product updates, notification of product error
fixes, or other relevant Max Secure Software information,
you must choose to receive email messages from us. Please
keep in mind that if you choose not to receive email
messages, we will be unable to communicate with you
via email or any other means.
1. INFORMATION YOU PROVIDE
are several activities on our Web site where the collection
of personally identifiable information is necessary,
such as when you download white papers, make a purchase,
subscribe to a service or contact us. You will know
when personally identifiable information is collected
because you will be asked to complete a form. Generally,
we collect only your name, email address on our contact
us pages. When you make a purchase, our payment processor
collects your credit card information. We use this information
for billing purposes and to fill your orders. If payment
processor has trouble processing an order, they use
this information to contact you. We do not store customer
credit card information in our database. We only store
Name, email id and registration number mailed to them.
2. INFORMATION WE COLLECT
We request your personal information when you place an order,
register a product, request a service, request for a trial copy of our
software, correspond with us or engage in certain other activities with
respect to our website or products. Following are some examples:
If you submit an order online with us, you will be asked for information needed
to complete the transaction such as your name, address, and credit card number.
If you request technical support by email or telephone, we will ask you for information
needed to complete the transaction such as your registration/ license number and information
about your computer hardware, software and the nature of the problem you are experiencing.
It is your decision to proceed with any activity that requests your personal information.
However, please note that if you do not wish to provide the requested information,
you may not be able to complete the specific process.
If you decide to participate in our Threat community through
our security products then malicious files
found on your PC checked by our heuristic scanner will
be sent to our server for review and virus signature
update. These files do not carry any private information
and are either Spyware files or Virus infected files.
Personally identifiable information is not tracked or
recorded by Max Secure Software.
3. HOW WE USE THIS INFORMATION
may use the personally identifiable information that
you provide, as well as the non-personally identifiable
information that we otherwise collect about you, to
fulfill your requests for our products, programs and
services (e.g., billing, shipping, etc.), to respond
to your inquiries about our offerings, to offer you
other products, programs or services that we believe
may be of interest to you, and to otherwise contact
you. Our desire is to only market to our opted in users,
those products, programs and services that may be of
interest. You will have an opportunity to opt out or
block such marketing at any time. This information is
used in good faith efforts to provide you the best services
and products available
So, we use your personal information:
To create better products and services to meet your needs.
- To help you purchase and download products, obtain access to services or otherwise engage in activities you select.
- To provide better/adequate/fast support over the telephone, email, fax, etc.
Please be advised that we may disclose your personal information if
legally required to do so by government agencies or law enforcement bodies.
Finally, Max Secure Software will not use or transfer
your personally identifiable information in ways unrelated
to the ones described above without also providing you
with an opportunity to opt out or block these unrelated
4. OPT IN POLICY You will have the
opportunity to opt in to receive email communications
from Max Secure Software. You may also request at any
time that Max Secure Software does not send any future
email to you by unsubscribing from the communication.
5. SECURITY WE PROVIDE We have attempted
to place appropriate physical, electronic and managerial
procedures to safeguard and help protect against unauthorized
access, maintain data security and correctly use the
information we collect. Agents and contractors of Max
Secure Software who have access to personally identifiable
information are required to protect this information
in a manner that is consistent with this Privacy Statement
and have signed NDA with the company. Although we take
appropriate measures to safeguard against unauthorized
disclosures of personally identifiable information,
we cannot assure you that your personally identifiable
information will never be disclosed in a manner that
is inconsistent with this Privacy Statement.
This Privacy Statement is subject to change at any
time, at the discretion of Max Secure Software.
6. HOW WE HANDLE CHILDREN’S PRIVACY
We do not target or sell products, programs or services
to children. Children under 13 years of age may not
submit personally identifiable information without the
consent of a parent. We do not provide any personally
identifiable information about children less than 13
years of age to any third party for any purpose whatsoever.
7. HOW YOU CONTACT US If you need
further assistance, if you have any questions or concerns,
or if you would like to modify your personally identifiable
information in any way, you may send an RFI - (request
of information) using the form provided in the Contact